Bilal's CV
Bilal Khattak
Enterprise Transformation | PMO Leadership | Strategy Execution | Operating Model Design
Profile summary
Enterprise Transformation and PMO Leader with 16+ years of experience delivering large-scale transformation programmes, PMO leadership, operating model redesign, and digital transformation across multinational organisations, international institutions, and UAE private sector, consistently delivering measurable commercial, operational, and governance outcomes.
Key skills
Professional experience
Led enterprise-wide business stabilisation and transformation by redesigning organisational structures, decision rights, and governance frameworks, strengthening execution discipline and improving operational control.
- Established enterprise PMO governance, including SOPs, KPI dashboards, executive reporting, and performance tracking systems, enhancing portfolio visibility, accountability, and executive decision-making across all business functions.
- Delivered rapid operational turnaround within 60 days, driving 17% revenue growth, improving productivity from 78% to 97%, expanding workforce capacity by 10%, and establishing strategic partnerships to support business growth.
Delivered key components of an USD 8M multi-country transformation programme, translating national AI and digital priorities into governance frameworks, performance systems, and structured implementation mechanisms across multiple institutions.
- Strengthened governance and delivery capability within parliamentary systems by establishing accountability frameworks, aligning cross-functional stakeholders, and supporting coordinated execution involving 100+ public representatives and 150+ institutional staff.
- Led the implementation of the AI-enabled iVerify platform, supporting verification of 300+ media cases with multi-million reach while strengthening institutional capacity through partnerships with 22 universities and training 1,200+ participants.
Led an USD 11M multi-entity transformation portfolio across 21 organisations, improving coordination efficiency by ~23% and strengthening enterprise governance through the activation of national oversight structures supporting 450+ senior officials.
- Redesigned organisational structures and operating models across 3,900+ personnel, introducing centralized governance, decision-making frameworks, approval controls, and leadership pipelines that improved execution discipline and organisational performance.
- Led enterprise-wide diagnostics, governance assessments, and transformation planning, streamlining approval processes, strengthening executive reporting, and supporting the design of a USD 6M follow-on programme aligned with strategic priorities.
Delivered an USD 12M+ multi-region transformation portfolio across three regions, implementing 13+ infrastructure, digital, and operating model initiatives, including 23 facilities and major system upgrades, ensuring delivery within scope, schedule, and governance requirements.
- Strengthened institutional performance at scale, increasing organisational capacity by 54% across 10,000+ personnel, delivering structured capability development programmes for 2,200+ officers and 250+ specialists, while embedding governance frameworks that reduced audit observations to a single minor finding.
- Established a centralized data and performance function, replacing fragmented manual reporting with real-time executive dashboards, KPI reporting, and performance monitoring systems, enabling evidence-based decision-making across multiple operational units.
Led transformation programmes across 6 national and 4 sub-national institutions, deploying hybrid operating models, programme governance, and business continuity frameworks to ensure uninterrupted service delivery during COVID-19.
- Drove governance and organisational reforms through executive stakeholder engagement, securing adoption of 90+ institutional amendments, improving decision-making efficiency, reducing implementation delays, and strengthening governance and oversight mechanisms.
- Supported national recovery planning by contributing to a USD 30B loss assessment and USD 16.3B recovery framework, while supporting mobilisation of a USD 4.7M digital governance portfolio through structured stakeholder coordination and planning.
Led institutional diagnostics, programme design, and performance planning across complex multi-stakeholder environments, introducing KPI frameworks and executive reporting systems that reduced reporting cycles by 30% and supported mobilisation of USD 14M+ in reform funding.
- Strengthened governance by replacing fragmented coordination mechanisms with structured governance platforms embedded within institutional operating procedures, improving decision-making, reporting consistency, and organisational effectiveness.
- Led digital transformation of legislative operations, reducing manual processes by 80% and implementing data and performance management systems across 300+ operational units, improving visibility, KPI reporting, and evidence-based decision-making.
Designed and implemented centralized governance and digital records systems, digitising 9,000+ records and reducing document retrieval time by approximately 60%, improving operational efficiency, information management, and service delivery.
- Conducted institutional diagnostics, governance assessments, and political economy analysis, contributing to 17 reform reports that strengthened evidence-based decision-making, accountability, and performance oversight for senior leadership.
- Delivered multi-region institutional development initiatives, engaging 150+ stakeholders and introducing structured governance, accountability, and results-based management frameworks to strengthened programme delivery and institutional performance.
into governance frameworks, performance systems, and structured implementation mechanisms across multiple institutions.
- Strengthened governance and delivery capability within parliamentary systems by establishing accountability frameworks, aligning cross-functional stakeholders, and supporting coordinated execution involving 100+ public representatives and 150+ institutional staff.
- Led the implementation of the AI-enabled iVerify platform, supporting verification of 300+ media cases with multi-million reach while strengthening institutional capacity through partnerships with 22 universities and training 1,200+ participants. Senior Programme Officer – Institutional Reform and Governance
strengthening enterprise governance through the activation of national oversight structures supporting 450+ senior officials.
- Redesigned organisational structures and operating models across 3,900+ personnel, introducing centralized governance, decision-making frameworks, approval controls, and leadership pipelines that improved execution discipline and organisational performance.
- Led enterprise-wide diagnostics, governance assessments, and transformation planning, streamlining approval processes, strengthening executive reporting, and supporting the design of a USD 6M follow-on programme aligned with strategic priorities. Digital & Institutional Reform Specialist
operating model initiatives, including 23 facilities and major system upgrades, ensuring delivery within scope, schedule, and governance requirements.
- Strengthened institutional performance at scale, increasing organisational capacity by 54% across 10,000+ personnel, delivering structured capability development programmes for 2,200+ officers and 250+ specialists, while embedding governance frameworks that reduced audit observations to a single minor finding.
- Established a centralized data and performance function, replacing fragmented manual reporting with real-time executive dashboards, KPI reporting, and performance monitoring systems, enabling evidence-based decision-making across multiple operational units. Team Lead – PMO & Transformation
programme governance, and business continuity frameworks to ensure uninterrupted service delivery during COVID-19.
- Drove governance and organisational reforms through executive stakeholder engagement, securing adoption of 90+ institutional amendments, improving decision-making efficiency, reducing implementation delays, and strengthening governance and oversight mechanisms.
- Supported national recovery planning by contributing to a USD 30B loss assessment and USD 16.3B recovery framework, while supporting mobilisation of a USD 4.7M digital governance portfolio through structured stakeholder coordination and planning. Institutional Partnerships & Coordination Manager
introducing KPI frameworks and executive reporting systems that reduced reporting cycles by 30% and supported mobilisation of USD 14M+ in reform funding.
- Strengthened governance by replacing fragmented coordination mechanisms with structured governance platforms embedded within institutional operating procedures, improving decision-making, reporting consistency, and organisational effectiveness.
- Led digital transformation of legislative operations, reducing manual processes by 80% and implementing data and performance management systems across 300+ operational units, improving visibility, KPI reporting, and evidence-based decision-making. Programme Analyst - Governance & Institutional Development
retrieval time by approximately 60%, improving operational efficiency, information management, and service delivery.
- Conducted institutional diagnostics, governance assessments, and political economy analysis, contributing to 17 reform reports that strengthened evidence-based decision-making, accountability, and performance oversight for senior leadership.
- Delivered multi-region institutional development initiatives, engaging 150+ stakeholders and introducing structured governance, accountability, and results-based management frameworks to strengthened programme delivery and institutional performance.
Education
Development Studies
Commerce & Business
Languages
English · Fluent
Urdu · Native
Pashto · Native
Hindi · Professional
Punjabi · Professional
Arabic · Intermediate